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COVID-19 Update

COVID-19 Update

Updated12/04/2021

We’re open for business

We are open for business and are available to answer your queries online and over the phone.

New Customer Service Operating Hours

Monday - Friday 9.00 to 5:00

Saturday - 10.00 to 4.00

Sunday - Closed

Bank Holidays - Closed

Thank you for your patience

Please be aware that our supply and logistic partners are experiencing exceptionally high demand at the moment due to the COVID-19 outbreak. As a result, some deliveries might take a few days longer and popular products may be temporarily out of stock.

What happens next after placing an order?

After your order has been processed, you will receive an email with your expected delivery date.

  • Drivers will call upon arrival and await further instruction regarding the safe unloading of their vehicle. We will no longer enter your home to deliver items, but instead, place products at a safe distance.
  • Drivers have been briefed in relation to PPE strict adherence during their visit.
  • Drivers are given full discretion to refuse to complete any delivery if the customer appears unwell or they do not feel it is safe to continue.
  • Delivery documentation will be left with the delivered goods and the driver will sign on your behalf with ‘COVID-19’.

We thank you for your patience during this difficult time and ask you to call our dedicated sales line on 01524 425555 should you have any stock or delivery queries.

Stay safe and well!

The Bathroom Deals UK Team