Delivery

Information

We pride ourselves on providing a professional delivery service to ensure that our products arrive promptly, and free of damage, to your door. Our delivery service extends throughout the UK (please check the postcode list below, to see if we deliver to your area). Should your postcode not appear in the list below, then please contact us, as we may be able to provide an alternative solution.

The carrier will require a signature for the goods and may also request that you produce a form of identification to protect against credit card fraud. Please inform us of any access restrictions when placing your order. It is our advice that you do not book installation contractors before receiving and checking delivered items. We do not accept responsibility for costs incurred outside of our products and services terms and conditions.

 Please look below to see if we deliver to your postcode.

Post Code Area Prefix
LA, BB, BL, CW, FY, L, M, OL, PR, SK, WA, WN
London & Home Counties.
AL, B, BD, BR, BS, CB, CH, CR, CV, DA, DE, DN, DY, EN, GL, GU, HA, HD, HP, HX, IG, KT, LE, LS, LU, MK, NG, NN, OX, PE, RG, RH, RM, S, SG, SL, SM, SN, ST, TF, TW, UB, WD, WF, WR, WS, WV
Norfolk, Sussex, Essex, Kent.
BA, BH, BN, CM, CO, CT, DH, DL, DT, HG, HR, HU, IP, LN, ME, NE, NR, PO(1-29), SO, SP, SR, SS, TA, TN, TS, YO
Edinburgh & Glasgow.
CA, DG, EH, FK, G, KA, KY, ML, PA (1-19), TD
Cornwall, Devon, Cardiff, North Wales.
CF, EX, LD, LL, NP, PL, SY, SA, TQ, TR
Inner London.
EC, N, NW, SE, SW, W, WC
Northern Ireland.
BT1-20, 22, 23, 26-28, 36-39, 58, 62-67)
By special arrangement – rates available on request.
The Isle Of White
(PO30-41)
By special arrangement – rates available on request.
The Isle Of Man.
By special arrangement – rates available on request.
The Channel Islands.
By special arrangement – rates available on request.
Southern Ireland.
We do not currently deliver to Southern Ireland.

How long will my delivery take?

Our standard delivery schedule is 3-7 working days from the time we receive and process your order. We will send you a notification once the order process has been completed.

How much will my delivery cost?

Delivery costs are based on the item size and the delivery address and will automatically be calculated before checkout. Where you purchase more than one item, we will typically charge the delivery cost of the largest item.

Parcel £6.00 

For example, tap waste (such as plug & chain), flush plate & toilet seat.

Very Small Items £9.99 

For example, electric shower, mixer shower & concealed cistern.

Small Items £14.99 

For example, single basin & pedestal, single complete toilet (pan, cistern & seat), bath screen/ panel.

Medium Items £24.99 

For example, single shower tower, enclosure or single shower tray.

Large Items £39.99

For example, a single bath.

We always endeavour to listen to

and learn from our customers

Please let us know if you experience any problems or require further help.