Delivery Charges and Information

 

Information-Sign

General Delivery Information

Our delivery service extends to most areas of the UK mainland. If your postcode does not appear on our chart below please contact us. We may still be able to help. We use more than one delivery company. This gives us increased flexibility and can help ensure your order avoids getting tangled up with strike action or other individual company problems. It also ensures our delivery prices remain competitive, so you get the best deal possible. We will inform you by email when your products have been dispatched. This email will tell you when your parcel is likely to arrive as well as which carrier will make the delivery.

We believe our delivery charges are set at rates which are competitive throughout the internet. We use professional delivery companies in order that your products arrive on time, free of damage. However, should you feel our delivery charges are non competitive please contact us. There may be a way we can reduce them.

The carrier will require a signature for the goods and with large products will require some help to unload. Please ensure you or a designated representative is available to sign and help unload. The courier may also require you to produce a form of identification (protects both parties from credit card fraud). Some of our delivery vehicles are around the size of a double decker bus. These vehicles will need to get close to your property. If you are unsure a large vehicle will be able to get close to your property, please call us. We may be able to arrange for a smaller vehicle to deliver.

Please do not book installation contractors prior to receiving and checking your products. We accept no responsibility for costs incurred in this way.

We pride ourselves on the reputation we have built with our delivery partners which is based on accurate information and a timely delivery. Please let us know if you experience any problems.

 

Delivery Van

 How long will my delivery take?

Our standard delivery schedule is 3-7 working days. It is entirely dependant on what day and time you process your order as to when your item(s) will be delivered. Our delivery team have set days for certain areas and the running schedules for each week differ depending on what orders are outstanding on the system at the time.

Delivery cost

How do I know how much my delivery will cost?

Each of our products is marked on our system with its item size as well as how much the delivery of that particular item will cost. Our system knows which items you have placed in your basket. It also knows whether they are classed as a parcel, very small, small, medium or large. Once you get to the checkout you will be offered our standard delivery option (3-7 days) service.
Our system will then automatically calculate your delivery cost. Where you purchase more than one item we will normally charge the delivery cost of the largest item. There are some exceptions. Our system will automatically calculate the most cost effective charge available.

Item sizes

Parcel – Tap, Waste (such as plug & chain), Flush plate, Toilet seat- £6

Very Small – Electric shower, Mixer shower, Concealed Cistern – £9.99

Small – Single basin & pedestal, Single complete toilet (pan, cistern & seat), Bath screen, Bath panel – £14.99

Medium – Single shower enclosure, Single shower tray – £24.99

Large – Single bath – £39.99

 Please look below to see if we deliver to your postcode.

Post Code Area Prefix
LA, BB, BL, CW, FY, L, M, OL, PR, SK, WA, WN
London & Home Counties.
AL, B, BD, BR, BS, CB, CH, CR, CV, DA, DE, DN, DY, EN, GL, GU, HA, HD, HP, HX, IG, KT, LE, LS, LU, MK, NG, NN, OX, PE, RG, RH, RM, S, SG, SL, SM, SN, ST, TF, TW, UB, WD, WF, WR, WS, WV
Norfolk, Sussex, Essex, Kent.
BA, BH, BN, CM, CO, CT, DH, DL, DT, HG, HR, HU, IP, LN, ME, NE, NR, PO(1-29), SO, SP, SR, SS, TA, TN, TS, YO
Edinburgh & Glasgow.
CA, DG, EH, FK, G, KA, KY, ML, PA (1-19), TD
Cornwall, Devon, Cardiff, North Wales.
CF, EX, LD, LL, NP, PL, SY, SA, TQ, TR
Inner London.
EC, N, NW, SE, SW, W, WC
Northern Ireland.
BT1-20, 22, 23, 26-28, 36-39, 58, 62-67)
By special arrangement – rates available on request.
Isle Of White
(PO30-41)
By special arrangement – rates available on request.
Isle Of Man.
By special arrangement – rates available on request.
Channel Islands.
By special arrangement – rates available on request.
Souther Ireland.
We do not currently deliver to Southern Ireland.